Associate Director, Business Services | SBDC: International Trade Center

About the Far South Community Development Corporation (Far South CDC): The Far South Community Development Corporation (Far South CDC) is a 501 (c) (3) not-forprofit corporation, which was established to foster economic development and eradicate slum and blighted conditions in its service area. The organization, The Beverly Local Company, was founded in 1977 and initially specialized in small business loans and loan packaging for businesses. The Far South CDC service boundaries (“Calumet Corridor”) are north: 71st; south: Interstate 80; west: Cicero Avenue; and east: northwest Indiana (Lake County). The services offered are: business, food access, housing, planning and development, and workforce development.

Description: The Business Services Department is responsible for providing business development tasks and processes to develop and implement growth opportunities within different business districts and sub-region wide. It is a subset of the fields of business, commerce, procurement, memberships, exporting, education, lending, real estate, marketing and communications, and research on best practices. The department is responsible for fostering business relationships on all levels including, but not limited to: government sectors and private and public sectors.

Job Description: This position will be responsible to assist with the day-to-day operations of the Business Services Department, which entails business, international trade rules and regulations, commerce, procurement, education, lending, real estate, marketing and communications, and research on best practices. The position calls for a wide variety of management skills due to the diversity of clientele the department serves. The position requires promotion of the Region to the public and private sectors through presentations is essential to the department.


Key Responsibilities and Accountabilities:

International Trade Center (International Trade Center is a division of the Illinois Small Business Development Center managed by Florence Hardy, Director of Business Services) The position requires the Associate Director’s primary activities to focus on Chicago’s far south side and south/southwest suburban Cook County, such as:

• Provide assistance with international trade and exporting. The center offers information, counseling and training to existing and new-to-export companies interested in pursuing international trade opportunities.

• Assist Director in developing internal and external resources to accomplish department objectives including:

  • Actively seeking additional funding resources for department o Provide direct business advice and training to clients to fulfill International Trade Center (ITC) target goals
  • Maintain a current reference library and database as required by the SBDC-ITC program o Provide scheduled workshops and seminars to business owners
  • Maintain client control records and management information system o Provide timely and accurate reports to Director
  • Develop, maintain and analyze data on program effectiveness
  • Promote the international trade and the needs of the business community regarding exporting
  • Work with Marketing & Communications Department in establishing and implementing a marketing plan that will allow for high visibility of the center
  • Coordinate and cultivate relationship with other SBA resource partners, local chambers of commerce, professional associations, SCORE, financial institutions, and economic development groups
  • Attend the following meetings: internal department staff meetings, IL SBDC monthly conference call, regional business conferences and task force committees
  • Join local boards and committees
  • Attend IESBGA State Regional Conference & America’s SBDC National Conference
  •  Assist Director in ensuring all aspects of the business department is completed, which includes all set and proposed programs
  •  Assist Director in reporting documents for vouchers, time and effort documentation, client profiles, etc…

Qualifications: Education: University degree in a related field Professional designation: None Knowledge, skills and abilities:

• Budget and program management experience

• Strong marketing and sales orientation

• Excellent communications skills, including public speaking Proficiency in the use of computers for: Microsoft Office Suite & Office 365 Financial Management Project Management Software Donor Software Membership Software Internet & Phone Apps

The Associate Director, Business Services – SBDC: International Trade Center should demonstrate competence in the following:

• Skilled in organizational development, personnel management, budget and resource development, and strategic planning.

• Excellent people skills, with an ability to partner with a dynamic leadership team.

• Possess personal qualities of integrity, credibility, and commitment to corporate mission.

• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems. Experience: 2 or more years of providing business assistance experience Working Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Job Benefits

Benefits Descriptions: 50% – Medical and Dental Employer Coverage | 100% – Vision Employer Coverage | 401K Savings Account Setup | Flexible Work Schedule


Nikiesha Emery : nikiesha@farsouthcdc.org

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Position: Associate Director, Business Services | SBDC: International Trade Center

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Job Location
9923 S. Halsted St., 60628, Chicago
Employment Type
Full Time
Beginning of employment
January 15, 2018
Duration of employment
January 15, 2018 - December 31, 2018
Small Business Consulting
Working Hours
Flexible, 9-5
Base Salary
$ 70,000 - $ 3% annual increase
Date posted
December 22, 2017
Full Description | Associate Director | SBDC: International Trade Center